Xiaomi Mi 9 not supported

Device brand and model: Xiaomi Mi 9

(Include here the name of your device. This must also be the title of the post. E.g. Google Pixel 4)

Ratio version:3.2.1

Problems encountered when using ratio:

None of the root tiles work at least none work on my device, the first time i install ratio the greyscale work for a few hours but then it stop working, after that i reinstall ratio from blloc desktop and say that is not supported.

Screenshots:

(Include here the required 6 screenshots of the UI. IMPORTANT: set the display and font size to default)

Did it installed into your phone without any problem? My pc says “install cancelled by the user”

Did you allowed everything on developer mode (USB and external file install options) in your phone?