Tried severely but I have not received Reset code

I have entered my email for a code reset but I haven’t received any mail from you regarding that. I am stuck at the point where the bllockdesk app is requesting for the code.

Can you see a code when going to and then click on “my licence”? Does that one work?

No I can’t see any code

In that case I’d say you should write the Blloc Support.