Edit: @olivier april 30 12:53CET
Description of the issue:
When launching Ratio, the Splash screen (displaying “Ratio” in yellow/green in the middle and “by Blloc” at the bottom of the screen) shows up, and then nothing happens, the screen is blank, just showing your wallpaper.
If this is happening to you, please follow these steps:
airplane modeon your device
- go to
Settings -> Apps & Notifications -> Ratio -> Storage
- go back to Ratio
- once you have a network connection, enter your verification code
If this doesn’t solve the issue please post a message in this topic.
We think that the exact issue happening here is now solved but we are working right now on a more general solution so similar issues don’t happen anymore.
Hey guys, I just finished the installation on my Oneplus 7 pro. It went through the installation phase smoothly, but when I opened my phone and clicked on ratio, It just showed me the “Ratio by block” screen and then nothing happened. I opened the twitter app to find it monochrome. So I think somehow it did get installed, just the UI isn’t there at all? Help please. I tired installing it 3 times already :(((