Scanning the QR code to sync with BllocDesk's Z18 does nothing. Unable to sync with Z18

Scanning the QR code to sync with BllocDesk’s Z18 does nothing. Unable to sync with Z18

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Hi Bllocman, thanks for the feedback.
Is your Z18 connected to the same wifi as the computer running BllocDesk ?

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Yes, it is connected to the same Wi-Fi, but when I scan the QR code with Z18, the TEXT code is displayed but I can not go further.

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Do you scan your QR code with BllocSettings ?

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Can you please screenshot the TEXT code (please make sure to mask/blur the actual QR code and text or send it to me in a private message) ? I don’t know what you mean by that.

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Hi,
how can I scan QR code with BllocSettings?
I follow instructions from email - type “Bllocdesk show” in Root search but nothing happend.

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I do not have that option. Can You put here a screen where You write “Bllocdesk show”?

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On the Root panel

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thx a lot, now it works.

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thanks @F-AHND for helping!

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