Motorola MotoG5 not supported

[mukeshphysics1211]

Device brand and model: Motorola Moto G5

Ratio version:versionName: 3.1.9

versionCode: 30109
build time ms: 1589559826736
build date hr: 2020-05-15T16:23:46.736Z
variant: ratioRelease
cp vers: :14
debug: false
model: Moto G5 (XT1677)

Problems encountered when using ratio: 1. Monochrome not working. 2. When I click suggestions in root they take 3-4 seconds to come. Thats very slow. 3. Custom brightness not working.

4. When I try to add an app to a new drawer by pressing + it shows error authenticating

Screenshots:

[mukeshphysics1211]

And Anyone tell me how to get the first screenshot in the pinned post.
I am using lite version.
Bloccdesk shows device not supported because of that I can’t install pro

[freyjasasi]

Hi @mukeshphysics1211,

greyscale and custom app brightness works only in pro.

And Anyone tell me how to get the first screenshot in the pinned post.
I am using lite version.
Bllocdesk shows device not supported because of that I can’t install pro

for this you need to go to ratio settings-> tiles -> edit button -> scan fingerprint --> then you will get the screenshot that you mentioned.

Support to new devices will be added progressively. so please wait for it. Untill then use #ratio lite. Enjoy minimalistic launcher.

#ratio

Note:
make sure all screenshots are posted in default display settings

[mukeshphysics1211]

Now I have included the screenshot and all the screenshot are in default display and font.

[anon24603329]

Thank you for issue report.
We are working on support new devices.
Did you try reinstall application ?

[mukeshphysics1211]

I did and all the issues I mentioned in the above are still present. Maybe these are lite only issues?