Install error BllocDesc [Solved]

Why does it say that my code is incorrect? He was sent to me by e-mail …

Have you read the FAQ? Did you install Ratio Light and now you want to install Ratio Pro? Please describe with a bit more detail

Also, reset your code here members.blloc.com if you installed Light and now want pro

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Sorry, I didn’t get acquainted enough and therefore an error occurred. Things are good. Thank you.)