Conversations tab not working

Hi I’m a new user of Ratio and really liked the sound of the conversations tab. But when I downloaded the launcher, followed the set up, and gave it the permissions it asked for, I couldn’t get the conversations tab to work.
I would receive messages on Instagram and they wouldn’t show up, even though I have Instagram selected in the ‘supported apps’ setting. I haven’t bought the premium version yet. It does say that the service is still in beta at the top of the screen so it may just be an issue with that.

Is there anything I can do to fix this? it would be much appreciated.

I’m having the same issue but with Facebook messenger. I dont message much on instagram but i would assume if I tried I would run into the same issue.

Same here, how to fix it?